Behavior Score Improvement
Description
When you need this kind of service?
- When you always queue up with toxic teammates or wait more than 30 mins for 1 match found. It means your account got low behavior score because of other players's reports.
- We are here to help you get your account back to Normal. No more toxic teammates or long waiting queue-time.
- In this season 3, you can easily see your behavior score when you log in Dota 2, check here.
What is the Behavior Score in Dota 2?
- The behavior score is pretty much what it sounds like -- it's a score for your behavior in the game. It's a lot like those grades you received for your behavior in preschool or elementary school -- N for Naughty, G for Great, or something along those lines. It's the same concept here.
- If you are a mean or toxic player, you’ll have a low behavior score. If you’re a nice and friendly player you’ll have a high behavior score. The max behavior score is 10,000. No one knows precisely how the game calculates this score, but more than likely it has something to do with commends and reports.
Why you need to improve your Behavior Score?
- Valve uses this behavior score to match players together when they queue up for games. So if you’re determined to be a toxic player have a low behavior score, you’ll be grouped up with similar people.
- So if your score is low, you have to improve your behavior score to meet good teammate and decrease the match queuing time.
- Normal means You are either A+, A, B+ or B. It only shows a grade if you are below B
- The scoring is Normal, C-, C, C+,D+,D, F
- If your Score is D or F, your account will be in Shadow Ban and the queue time is always around 40-60 mins for 1 match.
Nov 24, 2020
Nov 24, 2020
Nov 6, 2020

Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security

Refund Policy
Refund Policy
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Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@vikingdota.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@vikingdota.com and send your item to: 116 Chua Lang, Lang Thuong ward, Dong Da district Hanoi VN 10000.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 116 Chua Lang, Lang Thuong ward, Dong Da district Hanoi VN 10000
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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